Maintenance Contract Services provides customer with unlimited technical support over the phone and other advantages which includes:
- Preventive Maintenance (PM)
We provide scheduled PM service to help ensure system are running at optimal performance, where worn out spare part are replaced, and printer is cleaned. This service helps to reduce emergency calls and extend the life of your printer.
- Emergency Maintenance (EM)
Customer who sign up for Maintenance contract will be given top priority by our Technical Team. After hours and special request are available at reduced rates for customer with maintenance contract.
- Loaner Unit
Customer on maintenance contract will also be eligible for a loaner unit of the similar printer model while their printer is being repaired without paying any extra charges. Only customer who sign up with maintenance contract will be provided with loan unit while printer is being repaired.