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Maintenance Contract Services


ALL ID offer Maintenance Contract for ID Card printer purchased from us.

  • Preventive Maintenance (PM)
  • Emergency Maintenance (EM)
  • Loaner Unit

Less downtime, faster response, no paperwork, fixed budgeted cost and peace of mind are primary reasons most customer choose onsite maintenance contract from our Technical Team in case of emergency maintenance is required.

Maintenance Contract Services provides customer with unlimited technical support over the phone and other advantages which includes:

  • Preventive Maintenance (PM)

We provide scheduled PM service to help ensure system are running at optimal performance, where worn out spare part are replaced, and printer is cleaned. This service helps to reduce emergency calls and extend the of your printer.

  • Emergency Maintenance (EM)

Customer who sign up for Maintenance contract will be given top priority by our Technical Team. After hours and special request are available at reduced rates for customer with maintenance contract.

  • Loaner Unit

Customer on maintenance contract will also be eligible for a loaner unit of the similar printer model while their printer is being repaired without paying any extra charges. Only customer who sign up with maintenance contract will be provided with loan unit while printer is being repaired.

 

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